Customer Service Report |
| Assist Ticket Number {{ticket.id}} Customer Name {{ticket.company.name}} Reported By {{ticket.requester.name}} {{ticket.from_email}} |
| Nature Of the Problem |
{{ticket.subject}} {{ticket.description}} |
| Type of Call {{ticket.ticket_type}} | Ticket Status {{ticket.status}} |
| Work Order Number {{ticket.cf_workorder_number}} | Invoice Number {{ticket.cf_invoice_number}} |
| Time tracked in ticket {{ticket.total_time_spent}} |
| Engineers Remarks {{ticket.latest_public_comment}} |
{{helpdesk_name}}